FAQ

What does ChipRewards do?
ChipRewards issues a reward currency called "CHIPs" to companies that wish to offer incentive and rewards programs. ChipRewards provides an end-to-end solution that motivates our members to participate in programs, rewards them for their participation, accumulates and tracks their CHIP balances, and provides redemption options for rewards that are meaningful and exciting.
What is a CHIP?
"CHIPs" are like points or miles. A ChipRewards member accumulates CHIPs as they participate in programs and promotions and then "spend" them on a variety of redemption items.
What is a ChipRewards "sponsor"?
Sponsors are ChipRewards clients who fund programs and promotions to encourage healthy lifestyles.
What is a ChipRewards "partner"?
ChipRewards has entered into alliances with a network of partners who provide additional benefits for our members.
How does ChipRewards increase promotion success?
We know how to provide incentives that work. ChipRewards has the tools to encourage individuals to succeed in developing healthier lifestyles. Member messaging tools, an engaging consumer interface and promotions based on behavioral science all increase compliance to healthy behaviors.
Who determines the parameters of a promotion?
The sponsor chooses the desired promotion, requirements and outcomes. ChipRewards then assists the sponsor in performing behavioral analysis to determine the most effective “chain” of behaviors, the number of CHIPs to offer, and the frequency and duration of the promotion.
What services does ChipRewards offer to the member who is earning CHIPs?
ChipRewards offers a convenient, reliable way to communicate offers and promotions to the member, track the points they earn and provide exciting rewards. ChipRewards can also deliver marketing messages to our members from sponsors that wish to communicate with the member community via email, direct mail, statements or even text messaging.
What methods does ChipRewards use to track and manage rewards?
We have what we consider to be the best software platform available to manage comprehensive health incentive programs. This software, ValueSYSTM, currently serves as the foundation to several of the most effective loyalty programs available in the retail industry.